ADVNATAGES OF BULK WHATSAPP SENDER
Send timely notifications about order bookings, confirmations, shipping, delivery, rejections, cancellations, etc. Alert users about the payment due dates and service schedules by sending them reminders. Notification messages can be called as informational messages because they inform the users about their orders and other details. Informational messages are sent using pre-approved templates with standard code.
HELP IN PRODUCT DISCOVERY:
Help customers find the right product by sending them the related information about the products and services they show interest in. Include text, high-quality images, videos, audio files, documents (brochures, catalogues, etc.) for users to get a clear idea about the product.
Provide round the clock customer support by using chatbots. The bots can send instant automated replies to users in the form of welcome messages, greetings, standard answers to generic questions, and FAQs. The support staff can respond to customer complaints effectively by troubleshooting the issue faster. Using the bots, the support staff can not only identify the root cause of the issue but also keep the conversation alive until the issue is closed successfully.
AFFORDABLE AND EFFICIENT:
The bulk message package is affordable and an efficient way to plan and integrate the marketing tools with WhatsApp. With more users preferring WhatsApp over voice calls or emails to interact with businesses, opting for the WhatsApp API integration will prove to be beneficial for the enterprises.
INSTANT DELIVERY OF MESSAGES:
The companies ensure system redundancy and guarantee 99.9% uptime. The reliable cloud platform is managed at all times. The message traffic is monitored and the load is balanced based on the geographical locations of the users to ensure that no messages are lost in the process of being delivered. The delivery reports are updated on the dashboard along with the number of messages sent and received.
4*7 TECHNICAL SUPPORT:
The companies are available to assist the enterprises 24*7 and monitor the performance of the platform. Data encryption, role-based access control, vulnerability testing, and data security are provided in compliance with the enterprise-grade standard policies and regulations.